Frequently Asked Questions
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Why Pro and Home Bath?
With Pro and Home Bath, you are receiving the outstanding quality of WingIts® commercial-grade products thanks to an exclusive partnership.
How long will it take to get my order?
Our exclusive partnership with WingIts® allows us to ship out your order within 5 business days! Please note this refers to when the product leaves the warehouse, not when it will be delivered.
Can I return my product(s)?
Please visit our Refund Page for refund information
What warranty is offered for the products?
What happens when I place my order?
You will receive an email with your order confirmation, and a second email including UPS tracking information will be sent at 5PM EST the day the order ships
Where do you ship to?
We ship to the contiguous US
What happens if the product I want is out of stock?
We do strive to keep products in stock, however if products are out of stock, please check back or contact customer service
Can I change my address after placing an order?
Unfortunately, once your order is placed you are not able to change the ship to address. Please ensure your shipping information is correct before placing your order
How do I track my order?
Orders are shipped via UPS, you will receive an email with tracking information to the email you used to purchase on Pro and Home Bath
How can I contact Pro and Home Bath?
Please email customerservice@proandhomebath.com You can expect a response within 24 hours during normal business hours (Monday-Friday 8am-5pm EST)